CrashPlan Group LLC Status

CrashPlan Group LLC

All Systems Operational

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Operational

console.us1.crashplan.com Operational

console.us2.crashplan.com Operational

console.eu5.cpg.crashplan.com Operational

console.us2.crashplanpro.com (Small Business) Operational

Subscription services Operational

Support services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

System Maintenance May 7, 2024 21:00 - May 8, 2024 00:00 CDT

System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 9:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Posted on May 06, 2024 - 10:53 CDT

Past Incidents

May 6, 2024

No incidents reported today.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

US2 CrashPlan for Small Business Cloud Storage Issue: bmc-sea

Resolved - This incident has been resolved.
Apr 26, 12:33 CDT

Identified - Our engineers identified a continuing issue and have taken the storage server back offline for maintenance. We will update this incident periodically as we progress in its resolution.
Apr 24, 19:39 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 15:47 CDT

Identified - We have identified an issue with storage server bmc-sea located in our USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Apr 24, 13:13 CDT

Apr 25, 2024

No incidents reported.

Apr 24, 2024

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.