A fix has been implemented and we are monitoring the results.
Posted Dec 01, 2023 - 15:48 CST
Update
We are continuing to work towards a full resolution.
Posted Nov 27, 2023 - 10:22 CST
Update
We are continuing to work towards a resolution on this issue. We will provide updates periodically as they become available.
Posted Nov 14, 2023 - 14:18 CST
Identified
We have identified an issue with storage server eca-sea that is affecting backup and restore for a small subset of users, and are working towards a resolution. We will update this incident periodically as we progress in its resolution.
Posted Nov 07, 2023 - 11:32 CST
Investigating
We have identified an issue with storage server [ECA-SEA] that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Posted Nov 03, 2023 - 11:55 CDT
This incident affected: CrashPlan (console.us2.crashplanpro.com (Small Business)).