CrashPlan Group LLC Status

CrashPlan Group LLC

CrashPlan Cloud Storage Issue

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 01, 2023 - 15:48 CST

Update - We are continuing to work towards a full resolution.
Nov 27, 2023 - 10:22 CST

Update - We are continuing to work towards a resolution on this issue. We will provide updates periodically as they become available.
Nov 14, 2023 - 14:18 CST

Identified - We have identified an issue with storage server eca-sea that is affecting backup and restore for a small subset of users, and are working towards a resolution. We will update this incident periodically as we progress in its resolution.
Nov 07, 2023 - 11:32 CST

Investigating - We have identified an issue with storage server [ECA-SEA] that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Nov 03, 2023 - 11:55 CDT

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan for Enterprise Operational

console.us1.crashplan.com Operational

console.us2.crashplan.com Operational

console.eu5.cpg.crashplan.com Operational

CrashPlan for Small Business Operational

Cloud services Operational

Subscription management and store Operational

Support services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 2, 2023

No incidents reported today.

Dec 1, 2023

Unresolved incident: CrashPlan Cloud Storage Issue.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

Crashplan is Experiencing Restore Issues

Resolved - This issue has been resolved.
Nov 27, 12:42 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 07:48 CST

Investigating - Customers are experiencing restore failures. We are investigating the cause and will post updates on our progress here.
Nov 15, 05:48 CST

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.