CrashPlan Group LLC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 2024 - 11:24 CDT
Update - We are continuing to work on a fix for this issue.
Jun 11, 2024 - 12:46 CDT
Update - We are continuing to work on a fix for this issue.
Jun 05, 2024 - 15:24 CDT
Identified - We have identified an issue with storage server dcb-sea located in our USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Jun 04, 2024 - 11:51 CDT

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Operational
console.us1.crashplan.com ? Operational
console.us2.crashplan.com ? Operational
console.eu5.cpg.crashplan.com ? Operational
console.us2.crashplanpro.com (Small Business) ? Operational
Subscription services ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
System Maintenance Jun 25, 2024 21:00 - Jun 26, 2024 00:00 CDT
System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays from 9:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all.

System maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Posted on Jun 11, 2024 - 10:58 CDT
Past Incidents
Jun 18, 2024

No incidents reported today.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

Unresolved incident: US2 CrashPlan for Small Business Cloud Storage Issue: dcb-sea.

Jun 13, 2024
Resolved - This incident has been resolved.
Jun 13, 13:38 CDT
Identified - We have identified an issue with storage server aea-dub located in our EU West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Jun 13, 12:09 CDT
Completed - The scheduled maintenance has been completed.
Jun 13, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 21:00 CDT
Scheduled - Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

May 30, 10:29 CDT
Jun 12, 2024
Completed - The scheduled maintenance has been completed.
Jun 12, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 13:00 CDT
Scheduled - Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

May 30, 10:28 CDT
Jun 11, 2024
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024
Jun 4, 2024