CrashPlan Group LLC

All Systems Operational

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for the CrashPlan Data Resilience Platform. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the solution purchased. If you are unsure which solution sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Microsoft 365 backup Operational
Central India Operational
East US Operational
UAE North Operational
CrashPlan Google Workspace backup Operational
Central India Operational
East US Operational
UAE North Operational
CrashPlan Server backup Operational
Central India Operational
East US Operational
UAE North Operational
CrashPlan Endpoint backup Operational
console.us1.crashplan.com Operational
console.us2.crashplan.com Operational
console.eu5.cpg.crashplan.com Operational
console.us2.crashplanpro.com (Small Business) Operational
Subscription services Operational
Support services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Release Maintenance Apr 22, 2026 13:00-15:00 CDT

Dear Customer,

We would like to inform you of an upcoming scheduled release maintenance for CrashPlan software and products. Release maintenance includes the delivery of new features, enhancements, and bug fixes designed to improve system performance and reliability.

Release Maintenance Schedule:

Release maintenance with the potential to cause service interruption greater than 15 minutes is performed on Wednesdays during off-peak hours.

During this time, some users may experience limited functionality for a short period. Many users may not notice any impact at all.

Minimal Impact Maintenance:

Release maintenance with minimal anticipated service interruption may be conducted throughout the week.

These updates are typically seamless and do not affect customer use of the system.

We appreciate your understanding as we continue to enhance our services. If you have any questions or experience unexpected issues during a maintenance window, please contact our support team.

Thank you for your continued trust.

Kind regards,
The CrashPlan Team

Posted on Apr 17, 2026 - 14:01 CDT

Release Maintenance Apr 22, 2026 21:00 - Apr 23, 2026 00:00 CDT

Dear Customer,

We would like to inform you of an upcoming scheduled release maintenance for CrashPlan software and products. Release maintenance includes the delivery of new features, enhancements, and bug fixes designed to improve system performance and reliability.

Release Maintenance Schedule:

Release maintenance with the potential to cause service interruption greater than 15 minutes is performed on Wednesdays during off-peak hours.

During this time, some users may experience limited functionality for a short period. Many users may not notice any impact at all.

Minimal Impact Maintenance:

Release maintenance with minimal anticipated service interruption may be conducted throughout the week.

These updates are typically seamless and do not affect customer use of the system.

We appreciate your understanding as we continue to enhance our services. If you have any questions or experience unexpected issues during a maintenance window, please contact our support team.

Thank you for your continued trust.

Kind regards,
The CrashPlan Team

Posted on Apr 17, 2026 - 14:02 CDT
Apr 22, 2026

No incidents reported today.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Resolved - This incident has been resolved.
Apr 15, 19:04 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 16:11 CDT
Update - We are continuing to work on a fix for this issue.
Apr 15, 14:58 CDT
Identified - The issue has been identified and a fix is being implemented. Further, on-device backups and restores are not affected.
Apr 15, 09:14 CDT
Investigating - We have detected an issue that is causing problems accessing the CrashPlan console and are investigating.
Apr 15, 08:42 CDT
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.