System Maintenance - Websites www.crashplan.com & www.crashplanpro.com
Scheduled Maintenance Report for CrashPlan Group LLC
Completed
The scheduled maintenance has been completed.
Posted Sep 19, 2023 - 20:43 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 19, 2023 - 18:01 CDT
Scheduled
System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

System maintenance with potential to cause service interruption greater than 15 minutes is scheduled for this Tuesday from 6:00 p.m. to 9:00 p.m. US Central Time (CT). While some users may experience limited functionality with accessing our websites for a short period, US2 enterprise customers who remain using the https://wwww.crashplan.com general website URL for US2 Cloud integrations (ex. custom API calls, custom deployments, etc...) or access (ex. /login, /console, SSO, SCIM, etc...) will experience intermittent and then ongoing issues which will require changing to the approved Cloud base URL of https://console.us2.crashplan.com.

US2 Small Business customers who remain using the https://wwww.crashplanpro.com general website URL for US2 Cloud access (ex. /login, /console) will experience intermittent and then ongoing issues which will require changing to the approved Cloud base URL of https://console.us2.crashplanpro.com.

For further information, please refer to our August 2021 published Support Article:
- Enterprise: https://support.crashplan.com/hc/articles/9228076791181-Changes-to-US2-server-URLs-in-August-2021-Enterprise-

- Small Business: https://support.crashplan.com/hc/en-us/articles/9228076791181-Changes-to-US2-server-URLs-in-August-2021-Enterprise-#01GEQBCN79VV2P34V61ZDW5S2V

Many users will not notice any impact at all.
Posted Sep 18, 2023 - 17:38 CDT
This scheduled maintenance affected: CrashPlan (console.us2.crashplan.com, console.us2.crashplanpro.com (Small Business)).