CrashPlan US2 Cloud Storage Node Issue - Destination PROe Cloud, SYD

Incident Report for CrashPlan Group LLC

Resolved

This incident has been resolved.
Posted Mar 24, 2023 - 12:18 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 21, 2023 - 17:11 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 21, 2023 - 14:45 CDT

Investigating

We have identified an issue with storage node cea-syd located in our PROe Cloud, SYD destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Posted Mar 21, 2023 - 14:45 CDT
This incident affected: CrashPlan (console.us2.crashplan.com).