Crashplan is Experiencing Restore Issues

Incident Report for CrashPlan Group LLC

Resolved

This issue has been resolved.

Posted Nov 27, 2023 - 12:42 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 15, 2023 - 07:48 CST

Investigating

Customers are experiencing restore failures. We are investigating the cause and will post updates on our progress here.

Posted Nov 15, 2023 - 05:48 CST

This incident affected: CrashPlan for Small Business (Cloud services) and CrashPlan for Enterprise (console.us2.crashplan.com).