We are continuing to monitor for any further issues.
Posted Apr 14, 2025 - 12:03 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 14, 2025 - 11:21 CDT
Investigating
We are investigating an issue with storage servers *na-iad, *oa-iad, *pa-iad, *qa-iad, and *ra-iad located in our USA East destinations that is affecting backup and restore for a subset of users. We will update this incident periodically as we progress in its resolution.
Posted Apr 14, 2025 - 11:11 CDT
This incident affected: CrashPlan (console.us1.crashplan.com, console.us2.crashplan.com).