Our engineers identified a continuing issue and have taken the storage server back offline for maintenance. We will update this incident periodically as we progress in its resolution.
Posted Apr 24, 2024 - 19:39 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2024 - 15:47 CDT
Identified
We have identified an issue with storage server bmc-sea located in our USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Posted Apr 24, 2024 - 13:13 CDT
This incident affected: CrashPlan (console.us2.crashplanpro.com (Small Business)).