We are continuing to monitor for any further issues.
Posted Dec 29, 2024 - 19:48 CST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 28, 2024 - 01:22 CST
Update
Fix implementation is in-progress. We will provide further updates on our progress as resolution continues. Thank you for your patience.
Posted Dec 26, 2024 - 15:34 CST
Update
We are continuing to work on a fix for this issue.
Posted Dec 25, 2024 - 11:03 CST
Identified
The issue has been identified and the scope updated to include storage servers [a-e]re-sea & [a-e]ef-sea. Further updates will be posted as we progress towards resolution.
Posted Dec 24, 2024 - 10:25 CST
Investigating
We are investigating an issue with storage servers cre-sea and dre-sea located in our PROe Cloud, USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Posted Dec 23, 2024 - 13:38 CST
This incident affected: CrashPlan (console.us2.crashplan.com).