CrashPlan Group LLC
All Systems Operational

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Operational
console.us1.crashplan.com ? Operational
console.us2.crashplan.com ? Operational
console.eu5.cpg.crashplan.com ? Operational
console.us2.crashplanpro.com (Small Business) ? Operational
Subscription services ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Release Maintenance Mar 19, 2025 13:00-16:00 CDT
Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Posted on Mar 17, 2025 - 14:04 CDT
Release Maintenance Mar 19, 2025 21:00 - Mar 20, 2025 00:00 CDT
Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Posted on Mar 17, 2025 - 14:04 CDT
Past Incidents
Mar 18, 2025

No incidents reported today.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
Completed - The scheduled maintenance has been completed.
Mar 12, 21:13 CDT
Verifying - Verification is currently underway for the maintenance items.
Mar 12, 20:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:00 CDT
Scheduled - System maintenance with potential to cause our website an interruption greater than 15 minutes is scheduled for this Wednesday from 8:00 p.m. to 10:00 p.m. US Central Time (CT). Customers and potential customers may experience limited functionality when accessing our website including attempting to sign-up for free trials during this maintenance. CrashPlan application admin, backup, restore, and Support site functionality are not affected by this maintenance.
Mar 10, 16:38 CDT
Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.