CrashPlan Group LLC

All Systems Operational

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Operational
console.us1.crashplan.com ? Operational
console.us2.crashplan.com ? Operational
console.eu5.cpg.crashplan.com ? Operational
console.us2.crashplanpro.com (Small Business) ? Operational
Subscription services ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 20, 2025

No incidents reported today.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Release Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 CDT
Scheduled - Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Oct 13, 08:44 CDT
Oct 15, 2025
Release Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:00 CDT
Scheduled - Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Oct 15, 13:31 CDT
CrashPlan Cloud Storage Issue, USA East
Resolved - This incident has been resolved.
Oct 15, 15:41 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 13:23 CDT
Update - We are continuing to work on a fix for this issue.
Oct 15, 12:09 CDT
Identified - The issue has been identified and a fix is being implemented.
Oct 15, 09:36 CDT
Investigating - We are investigating an issue with storage nodes *db-iad, *eb-iad located in our USA East destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Oct 15, 09:36 CDT
Release Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 13:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 13:00 CDT
Scheduled - Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Oct 13, 08:43 CDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

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