CrashPlan Group LLC Status

CrashPlan Group LLC

All Systems Operational

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Operational

console.us1.crashplan.com Operational

console.us2.crashplan.com Operational

console.eu5.cpg.crashplan.com Operational

console.us2.crashplanpro.com (Small Business) Operational

Subscription services Operational

Support services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2025

No incidents reported today.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

CrashPlan Cloud Console is Down

Resolved - This incident has been resolved.
Apr 23, 17:12 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 15:58 CDT

Identified - The issue has been identified and a fix is being implemented.
Apr 23, 14:51 CDT

Investigating - We have detected an issue with CrashPlan’s authority servers, and are investigating the issue.
Apr 23, 14:25 CDT

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

CrashPlan Cloud Storage Issue, USA East

Resolved - This incident has been resolved.
Apr 14, 15:00 CDT

Update - We are continuing to monitor for any further issues.
Apr 14, 12:03 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 11:21 CDT

Investigating - We are investigating an issue with storage servers *na-iad, *oa-iad, *pa-iad, *qa-iad, and *ra-iad located in our USA East destinations that is affecting backup and restore for a subset of users. We will update this incident periodically as we progress in its resolution.
Apr 14, 11:11 CDT

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.