CrashPlan Group LLC Status

CrashPlan Group LLC

All Systems Operational

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Operational

console.us1.crashplan.com Operational

console.us2.crashplan.com Operational

console.eu5.cpg.crashplan.com Operational

console.us2.crashplanpro.com (Small Business) Operational

Subscription services Operational

Support services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2024

US2 CrashPlan for Small Business Cloud Storage Issue: bmc-sea

Resolved - This incident has been resolved.
Apr 26, 12:33 CDT

Identified - Our engineers identified a continuing issue and have taken the storage server back offline for maintenance. We will update this incident periodically as we progress in its resolution.
Apr 24, 19:39 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 15:47 CDT

Identified - We have identified an issue with storage server bmc-sea located in our USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Apr 24, 13:13 CDT

Apr 25, 2024

No incidents reported.

Apr 24, 2024

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

US2 System Maintenance: Destination US - West: Storage nodes EKF-SEA and ALE-SEA

Completed - The scheduled maintenance has been completed.
Apr 16, 19:58 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 19:00 CDT

Scheduled - System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

This system maintenance, for storage nodes EKF-SEA and ALE-SEA, will cause backup and restore service interruptions greater than 15 minutes only for those archives assigned to them. All other CrashPlan users' backups and restores are not impacted for the entire maintenance window.
Apr 15, 16:51 CDT

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.