CrashPlan Group LLC
All Systems Operational

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Operational
console.us1.crashplan.com ? Operational
console.us2.crashplan.com ? Operational
console.eu5.cpg.crashplan.com ? Operational
console.us2.crashplanpro.com (Small Business) ? Operational
Subscription services ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekend System Maintenance - US West Nov 16, 2024 11:00-12:30 CST
System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

CrashPlan will be performing weekend system maintenance at 11 AM Central Time for approximately 90 minutes. During that window, backup and restore services may be unavailable for some customers in our US West destination. CrashPlan customers outside of the US West destination will see no impact.

Posted on Oct 31, 2024 - 15:05 CDT
Weekend System Maintenance - US West Nov 17, 2024 11:00-12:30 CST
System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

CrashPlan will be performing weekend system maintenance at 11 AM Central Time for approximately 90 minutes. During that window, backup and restore services may be unavailable for some customers in our US West destination. CrashPlan customers outside of the US West destination will see no impact.

Posted on Oct 31, 2024 - 15:06 CDT
Past Incidents
Nov 4, 2024
Resolved - This incident has been resolved.
Nov 4, 09:27 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 2, 20:42 CDT
Update - We are continuing to work on a fix for this issue.
Oct 29, 16:40 CDT
Identified - We have identified an issue with storage server bca-sea located in our US West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Oct 28, 16:19 CDT
Nov 3, 2024

No incidents reported.

Nov 2, 2024
Nov 1, 2024

No incidents reported.

Oct 31, 2024
Completed - The scheduled maintenance has been completed.
Oct 31, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 21:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 29, 14:21 CDT
Scheduled - Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Oct 29, 09:16 CDT
Oct 30, 2024
Completed - The scheduled maintenance has been completed.
Oct 30, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 13:00 CDT
Scheduled - Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.

Oct 29, 09:16 CDT
Oct 29, 2024
Oct 28, 2024
Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.