CrashPlan Group LLC
All Systems Operational

About This Site

Welcome to the CrashPlan status page! This page displays important updates about system status and scheduled maintenance for CrashPlan. It also enables you to sign up to receive email updates when changes in status occur. Status is listed based on the URL you use to access the CrashPlan console. If you are unsure which sections apply to you, please visit gethelp.crashplan.com.

CrashPlan Operational
console.us1.crashplan.com ? Operational
console.us2.crashplan.com ? Operational
console.eu5.cpg.crashplan.com ? Operational
console.us2.crashplanpro.com (Small Business) ? Operational
Subscription services ? Operational
Support services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Release Maintenance Nov 20, 2024 21:00 - Nov 21, 2024 00:00 CST
Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Posted on Nov 15, 2024 - 17:15 CST
Past Incidents
Nov 20, 2024
Release Maintenance
Completed - The scheduled maintenance has been completed.
Nov 20, 15:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 13:00 CST
Scheduled - Release maintenance is dedicated to CrashPlan software and products. New features, enhancements, and bug fixes are examples of release maintenance.

Release maintenance with potential to cause service interruption greater than 15 minutes is performed Wednesdays during off-peak hours. While some users may experience limited functionality for a short period, many users do not notice any impact at all.

Release maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Nov 15, 17:14 CST
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Weekend System Maintenance - US West
Completed - The scheduled maintenance has been completed.
Nov 17, 14:00 CST
Update - Due to delays, the scheduled maintenance has been extended by 2 hours.
Nov 17, 11:39 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 10:00 CST
Update - Maintenance has been delayed by an hour this morning.
Nov 17, 09:01 CST
Scheduled - System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

CrashPlan will be performing weekend system maintenance this Saturday and Sunday beginning at 9 AM Central Time each day with a daily duration of approximately 2 hours. During that window, backup and restore services may be unavailable for some customers in our US West destination. CrashPlan customers outside of the US West destination will see no impact.
Oct 31, 15:06 CDT
Nov 16, 2024
Weekend System Maintenance Extended - US West
Completed - The scheduled maintenance has been completed.
Nov 16, 13:15 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 11:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Nov 16, 10:50 CST
Scheduled - System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

CrashPlan is performing weekend system maintenance. Our original window for system maintenance this morning required an extension of approximately 2 hours. During that window, backup and restore services may be unavailable for some customers in our US West destination. CrashPlan customers outside of the US West destination will see no impact.
Nov 16, 10:50 CST
Weekend System Maintenance - US West
Completed - The scheduled maintenance has been completed.
Nov 16, 10:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:00 CST
Scheduled - System maintenance is dedicated to the infrastructure of the CrashPlan cloud. Updates to CrashPlan cloud hardware, networking, and operating system patches are examples of system maintenance.

CrashPlan will be performing weekend system maintenance this Saturday and Sunday beginning at 9 AM Central Time each day with a daily duration of approximately 90 minutes. During that window, backup and restore services may be unavailable for some customers in our US West destination. CrashPlan customers outside of the US West destination will see no impact.
Oct 31, 15:05 CDT
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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